What should RMAs do when they encounter an unfamiliar procedure?

When encountering an unfamiliar procedure, the most appropriate action for RMAs is to consult with the supervising healthcare provider for guidance. This approach ensures patient safety and maintains the quality of care. Supervising providers can offer valuable insight, instructions, and oversight that are vital for performing procedures correctly and effectively.

Attempting the procedure without assistance puts both the RMA and the patient at risk due to a lack of familiarity and training with the specific procedure. Declining to perform any tasks without consulting someone may lead to workflow disruption and may not be necessary in all cases. Asking the patient for advice is not appropriate, as patients generally do not possess the professional expertise required to perform or guide medical procedures safely. Consulting with a supervisor not only upholds professional standards but also fosters a collaborative environment for patient care.